RideXtra Terms and Conditions of Use

Effective Date: 01/01/2026

These Terms and Conditions govern the access to and use of the RideXtra mobile application, website, and related services. RideXtra is a technology platform that enables users to request and manage rides provided by independent third-party service providers. By using the application, you agree to comply with these Terms.

1. Eligibility

You must be at least 18 years of age to create an account and use RideXtra. By registering, you confirm that the information provided is accurate and complete.

2. Platform Role

RideXtra does not provide transportation services and does not employ drivers. All rides are provided by independent service providers who are solely responsible for the services offered.

3. Payments and Cancellations

Ride fares, taxes, and applicable charges are displayed prior to confirmation. Payments are processed via third-party gateways. Cancellation and refund policies are governed by in-app disclosures.

4. Limitation of Liability

RideXtra shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid by the user for the specific ride.

5. Governing Law

These Terms are governed by the laws of India and subject to the jurisdiction of courts within India.

RideXtra Privacy Policy

Effective Date: 01/01/2026

This Privacy Policy explains how RideXtra collects, uses, stores, and protects user information in compliance with applicable Indian data protection laws.

1. Information Collected

RideXtra collects personal details, location data, transaction records, device information, and customer support communications.

2. Use of Information

Information is used to facilitate rides, process payments, ensure safety, prevent fraud, and improve platform performance

3. Data Sharing

Data may be shared with drivers, payment processors, analytics providers, or legal authorities when required.

4. Data Security and Retention

Reasonable safeguards are implemented to protect data. Information is retained only as long as required for operational or legal purposes.

Contact Information

Location IconOffice Address

8052 Monticello Ave
Suite 205D
Skokie, IL 60076

Phone IconPhone Number

+1 312-351-5210